Care Coordination
Cenpatico Behavioral Health (CBH) manages the mental health and substance abuse treatment needs of Peach State Health Plan members. CBH works with behavioral health providers to deliver care to our members. Care is provided in many settings including offices, hospitals (including general hospitals and private psychiatric hospitals), partial hospital programs, residential treatment facilities, outpatient substance abuse programs, and intensive outpatient and other step-down programs.
Care Coordinators help in a special way at Cenpatico Behavioral Health. Care coordinators do the following to help our members:
- Call and send letters to members after they leave the hospital to make sure they get appointments for counseling and medication
- Call members after they leave the hospital to find out how they are doing and help them find an appointment
- Contact parents of children that have been in the hospital more than one time and help them with problems they may have such as getting to appointments and trouble with a doctor
- Find counselors or doctors and help find emergency appointments
- Take calls from Peach State Health Plan about members who need behavioral health services
- Help find special doctors, like a counselor who speaks a foreign language
If you need any assistance from the CBH Care Coordination Team, please call:
